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What is a Customer Complaints? How to handle it effectively?

8 steps on how to deal with customers complaints over the phone After business hours, the responder can tell customers that although you’re offline, they can expect a response during the next day’s business hours via email. Jaxxon upgraded their live chat widget with Gorgias Automate with Quick Responses for customers. The result, combined with …

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What is GPT2? Mysterious new AI model could be a preview of OpenAIs next-gen behemoth

What is ChatGPT? Everything you need to know about the AI chatbot Throughout the course of 2023, it got several significant updates too, which made it easier to use. Lastly, there’s the ‘transformer’ architecture, the type of neural network ChatGPT is based on. Interestingly, this transformer architecture was actually developed by Google researchers in 2017 …

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Zendesk vs Intercom: the ultimate comparison by Ana Khlystova HelpCrunch

Zendesk vs Intercom: Which is better? To sum things up, one can get really confused trying to make sense of Zendesk’s pricing, let alone to calculate costs. In terms of integration capabilities, you can’t overlook Zendesk’s extensive range of options. While Intercom starts at $39 monthly, costs can skyrocket over $1,000 for larger organizations due …

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Which tool should you choose? Intercom or Zendesk? Median Cobrowse

Intercom vs Zendesk What are the differences? To sum up, one can get really confused trying to understand the Zendesk pricing, let alone calculate costs. Given that both of these platforms seem aimed at one sort of market or another, it shouldn’t surprise you that we might find a few gaps in the sorts of …

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AI Agents The Most Autonomous AI Powered Bots in CX

Salesforce bets on generative AI agents as the future of customer service Accent neutralization software analyzes speech patterns and adjusts the pronunciation, tone, and pace to make the speaker’s voice sound more neutral or closer to the standard accent of a particular language. The above are a few significant advantages that AI-driven solutions provide for the BFSI …

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